We Had 400 Alerts a Week and Maybe 12 of Them Mattered
A client's on-call rotation was burning people out — not because of real incidents, but because of noise. Here's how we cut alerts by 87% without missing anything that actually required a human.
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#on call.
Nobody Quits Over On-Call. Except They Do.
On-call never shows up in exit interviews. But across half a dozen consulting engagements, I've watched it quietly hollow out engineering teams. The pattern is always the same, and it's always fixable.