A client's internal utility package started as a convenience. Two years later, it had 47 dependents, undocumented side effects, and a change to one date formatter broke invoice generation for three services.
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Hello, I'm Luke
Personal blog about my experiences and thoughts on software development.
Latest Posts
- A SaaS billing system locked up every invoice cycle. The cause was two transactions grabbing the same rows in opposite order — a textbook deadlock hiding behind a once-a-month batch job.
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- A client's Terraform code said one thing. Production said another. It took a routine capacity change to reveal that 40% of their infrastructure had been modified by hand and nobody knew.
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- A "30-minute" DNS provider switch turned into a 14-hour partial outage. Stale TTLs, an undocumented CNAME chain, and monitoring that only checked from the US — all the ingredients for a problem nobody could see.
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- A client's engineering team adopted AI coding tools across the board. Individual velocity soared. But their DORA metrics flatlined — and the reasons had nothing to do with the tools themselves.
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